Data Protection Policy
OVERVIEW
This privacy policy provides information on how Onshore Technical LTD collects and processes your personal data when you visit our website or deal with us over the telephone or email.
WHO ARE WE
Onshore Technical LTD is the controller and responsible for your personal data.
If you have any questions about this privacy notice or our data protection practices please contact
info@onshoretechnical.co.uk
CONTACT DETAILS
Our full details are:
Onshore Technical LTD
Email address: Onshore Technical LTD
Phone: 0203 897 9515
THE DATA WE COLLECT
We may collect, use, store and transfer different kinds of personal data about you as follows:
Identity Data: Full name, job title
Contact Data: Email address, business address, phone number
Financial Data: Bank name, account number, sort code
Transaction Data: Details of the services you have engaged from us
Technical Data: IP address
Marketing and Communications Data: your preferences to receive updates about our service
We use different methods to collect data about you, which are explained as follows:
Identity Data: Full name, job title – provided by you when you submit an enquiry via the website or
collected from you in person, over the telephone or by email
Contact Data: Email address, business address, phone number – provided by you when you submit
an enquiry via the website or collected from you in person, over the telephone or by email
Financial Data: Bank name, account number, sort code – collected from you in person, over the
telephone or by email
Transaction Data: Details of the services you have engaged from us collected from you in person,
over the telephone or by email
Technical Data: IP address
Marketing and Communications Data: your preferences to receive updates about our service
HOW WE USE YOUR PERSONAL DATA
We will only use your personal data for the purpose for which we collected it which include the following:
To offer quotes for services. We rely on our legitimate interests to develop and grow our business
as our legal basis for processing the data for this purpose.
To fulfil our obligations under the contract between us. We rely on performance of contract
between the parties as our legal basis for processing the data for this purpose.
To manage your relationship with us. We rely on our legitimate interests of keeping our client
records up to date.
HOW WE SHARE YOUR PERSONAL DATA
We may share your personal data with external third parties.
These include:
Contact details may be shared, as required, with professional colleagues to fulfil our obligation
under the contract between us.
No other information is shared.
INTERNATIONAL TRANSFERS
We do not transfer, store and process your personal data outside the European Economic Area.
RETENTION OF YOUR PERSONAL DATA
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for,
including for the purposes of satisfying any legal, accounting, or reporting requirements.
Under certain circumstances, you have rights under data protection laws in relation to your personal data including:
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law.
Please note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest and there is
something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the
processing of your personal data in the following scenarios: (a) if you want us to establish the data’s
accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third
party you have chosen, your personal data in a structured, commonly used, machine-readable format.
Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
You have the right to make a complaint at any time to the Information Commissioner’s Office, the UK
supervisory authority for data protection issues (www.ico.org.uk).